1. Create your own emotions.
“If you want to be enthusiastic, act enthusiastic.”
2. It’s not so much about the logical stuff.
“When dealing with people, remember you are not dealing with creatures of logic, but creatures of emotion.”
3. Three things you are better off avoiding.
“Any fool can criticize, condemn, and complain but it takes character and self control to be understanding and forgiving.”
4. What is most important?
“The royal road to a man’s heart is to talk to him about the things he treasures most.”
5. Focus outward, not inward.
“You can make more friends in two months by becoming interested in other people than you can in two years by trying to get other people interested in you.”
6. Take control of your emotions.
“The person who seeks all their applause from outside has their happiness in another’s keeping.”
7. No, they are not holding you back.
“Instead of worrying about what people say of you, why not spend time trying to accomplish something they will admire.”
8. So, what’s in it for me?
“There is only one way… to get anybody to do anything. And that is by making the other person want to do it.”
9. How to win an argument.
“The only way to get the best of an argument is to avoid it.”
10. It’s about more than your words.
“There are four ways, and only four ways, in which we have contact with the world. We are evaluated and classified by these four contacts: what we do, how we look, what we say, and how we say it.”