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MS Outlook: While You Were Out Message Cheat Sheet by

Using While You Were Out Template
message     phone     microsoft     productivity     outlook     office365     addon     wywo

Introd­uction While You Were Out (WYWO)

Windows Outlook Addon that replaces the phone message pad with a template in our e-Mail message this Outlook. The WYWO templates provides a replac­ement to the paper forms, used by businesses for taking phone messages.

The template includes fields for entering caller’s contact inform­ation, selecting reasons for calls, and a text message. Once completed, press the Ok button to generate an email with corres­ponding selections made on the template.
Copyright June 2017 Retour, Inc.

1. Name Field

Enter the Caller's name.
The Most Recently Used (MRU) list of names displays if available.
Pro Version: If phone number is in your Contacts, the Caller Name, Job Title, eMail Address and Company fields are Auto-F­illed.

2. Company Name

Enter the Caller's Company name.
Pro Version: If the Caller is in the Contacts, the Company Name will be auto-f­illed.

3. Phone Number

Enter the Caller's Call Back number
Pro Version: If the Phone number is in your Contacts, the Caller Name, Job Title, eMail Address and Company fields are Auto-F­­illed if blank.

4. Email

Enter Caller's email addres­s.Must be a well formed email address.
Pro Version: If the Caller is in your Contacts, the Address auto-f­ills.

Generated Email Message

The Subject Line will be populated with the abbrev­iation “WYWO” followed by the Contact Name, phone number and company name. This makes it easy to identify the phone message in the email and searching and sorting can group these message together.

Dialing Function Access your phone dial through the generated email. WYWO messages display phone numbers as a clickable links for recipients to return phone calls with ease.
Pro Version WYWO checks for matches in your contact folders and will auto-fill inform­ation for you to better identify the Contact and their inform­ation.
 

Resulting eMail Message

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