No Food or Drinks near computers.
Do not pull on the cord, unplug by the plug not the cord!
Do not disassemble, repair or modify equipment yourself.
No spray cleaners.
NO SHARP OBJECTS ON TOUCH SCREEN. Use approved stylus or fingertip (NO FINGERNAILS).
How to Process an Unprocessed File
Click the word Unprocessed
Click on the file name below the one that is highlighted
Select Re-Process File
Repeat as necessary to clear all unprocessed files
If a file is unable to be cleared or you receive an error message, contact IT through Zen Desk
Download to the Handheld if there are new items
On the Handheld press 3\ENT\4\ENT
Scan all items and using keypad enter the QTY and press ENT
Write down PLU, Description and QTY for any Item Not Found
Plug Handheld to L-Boss/Symphony PC
On the Main Menu select "Events\Unitech Directory\Unitech-Download Inv Count\Yes
When download complete on Main Menu select Entry\Count\Count as of Midnight\OK Enter (Month)Ending Count in the Remarks block and click Ok
If you have already saved an upload select Continue from Previous Count\Open
CLick Portable Device\Count.DAT\Open
Check for errors, manually enter PLUs not found on handheld, when finished click F11-Save
Open file again (follow steps above). Continue from previous count and SAVE AGAIN with another name as a precaution
Open original file again and click F12-Post\Yes
Verify count by printing the Stock Value Report
How to Use the Tracker Feature
On the Main Menu click Tracker
In the upper right corner select date range. Enter transaction number or cashier name if known. Click Go
At bottom of screen select Text and add the words you are searching for in the Descriptor field, then click Search
~or~ select Amount and add the amount in the Amount field, then click Search
To search for a new text or amount, select new dates and press Go , then complete the fields at the bottom and press Search
How to Run Reports
On the Main Menu, Click Reports
Select the report you need and double click to open
Some reports require additional information such as dates, sub departments, etc.
On the file list you can click on any heading and a tree with open to show more reports
Making an Adjustment
On the Main Menu select Entry\Adjustment
List a Remark in upper right corner
At bottom of screen, enter PLUs and click the Tab button
Enter QTY then click F2 to add
To subtract an item from stock you must enter the number with a minus sign before the qty
When done, click F12-Post
Swapping Between PDF Writer and Direct Printing
On the Main Menu select File\Configuration\Misc tab\Select
Select printer on the drop down menu and click Ok, on previous screen click Ok
Print what you need then repeat the steps to return to the original printer selection
Computer system used at the register.
Computer system used in processing.
L-Boss/ Symphony software system.
Clothing tags (thick stock).
Stickers (thin stock).
Computer systems at the register.
Computer system in the office.
Updating the Handheld
Connect device to PC
On the Main Menu click Events/Unitech Directory/Unitech-Load Items To
When download is complete, disconnect the handheld and select 3-Menu Invent./1-Reception
Scan items, input qty and select ENT write down any that do not scan for manual entry later
Connect device to PC
ON the Main Menu click Events/Unitech Directory/Unitech-Download Inv Reception/Yes
On Main Menu click Entry/Receiving/Portable Device
Enter Vendor Number, Invoice #, PO# and Remark, then click the "..." button on this screen and the next screen
Double click the Recep.DAT file, under Type of File select Unitech Import Receiving, click Ok, then click Yes
If everything is correct, click F12-Post, if not make corrections then post
How to Zero Out the System
On the Main Menu click File\Exit\Yes
Restart your PC then click the L-Boss/Symphony Icon to Open Program, stop all polling
On the Main Menu click Entry\Count\Count As of Now add the remark (Month)Reset to Zero and click Ok
At the top of the screen select Edit\Reset all Items to 0
Select F12-Post then restart polling and allow to catch up then stop polling again
Exit the Entry screen, select Yes to pop up window
Verify the zero by checking the Stock Value Report which should report Nothing to Print
Special Item Reduced PLUs
To use these PLUs send a list to the IT Dept through Zen Desk. Include Special item PLU number. Description, Original Cost and New Selling Price
Transferring/ Creating Orders
On the Main Menu click Entry\Transfer and enter the receiving store name in the Remark field
Select the receiving store number at bottom of screen
Enter PLU# and click the Tab button, enter QTY and click F2
DO NOT transfer items that you do not have- See SOP for details
When complete click F12-Post
Select Print Form, send a copy of form to Accounting and to the Receiving Store, save copy for your files
Requesting New Merchandise UPCs to be Added
Refer to the SOP for an understanding in what numbers of a PLU are needed and which are not. Make sure all requests for additions are turned in on the Symphony Calculations excel spreadsheet.