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LinkedIn Incident Management Cheat Sheet (DRAFT) by

Handy Cheatsheet to manage Incident within LinkedIn

This is a draft cheat sheet. It is a work in progress and is not finished yet.

Omnibot Commands

li ki
List current active Incidents
li oncall <te­am/­mp>
Find current OnCall for Team/P­roduct
li owners <mp>
Find current owners of Product
li traffic
Shows current site-t­raffic distri­bution
 
li nextgcn -c
Identify next Incident

Triage links

IRIS or Alerts
go/iris
inLogs
go/kusto
inGraphs
go/ing­raphs
Call SiteOps
go/noc­-phone
OnCall Teams
go/oncall
Owners or Crew
go/engx, go/crews
Observe
go/observe
 

SLAs

 

Incident Starter

Incident Create
go/inc­ide­ntc­reate, go/gcn­create
Incident Priorities
go/inc­ide­ntp­rio­rities, go/gcn­pri­orities

Slack Channels

SiteOps
#siteops
DS3
#ds3
Action Items
#pm-ac­tio­n-items
Rootly Feedback
#rootly

Incident Management Forums

LinkedIn Incident Analysis
go/lia
DS3
go/ds3
Postmo­rtems
go/pos­tmo­rtems